Can Esskay service all of my equipment repairs?
Yes, if you are a new customer, please contact us at +91 22 40132018 or write to us at contactus@esskay.in.
What type of equipment does Esskay repair?
Esskay handles all Industrial products for repairs and upgrades. Some of the repairs that we routinely carry out are: CNC systems including peripherals, PLC systems including peripherals, AC Drives, DC Drives, Servo Drives, Encoders, HMI / OPs, Industrial PCs / PC panels, Softstarters, ATMs, PoS devices.
What is the standard turnaround time for repairs?
Average in-house repair time is 7 business days. If an urgent situation arises, please contact our Customer Service department at +91 22 40132018 and we will do our best to expedite the repair.
How do I check the status of my repair?
You may call our customer support team at +91 22 40132018 or mail us at contactus@esskay.in to check the status of repair.
What is Esskay's warranty for the repair service?
All equipment processed through Esskay is warranted to be free from defects in materials and workmanship depending on the product.